Customer Service Representative – Bring Your CRM/ERP Expertise to a Family-Owned Maine Client

We’re now hiring a Customer Service Representative for our client in Sanford, Maine! This is an excellent opportunity to join a family-owned business where your customer service experience and system knowledge truly make an impact. This position pays $24 per hour and is a direct-hire role.

This is a customer-focused, detail-driven role perfect for someone who thrives in a fast-paced environment while supporting customers, internal teams, and independent sales reps. Apply today!

• Handling incoming phone calls, online inquiries, and logging information into a CRM or ERP
• Supporting independent sales representatives and partners with product, pricing, and warranty information
• Processing quotes, purchase orders, and warranty calls to ensure timely resolution
• Communicating across departments to align with service standards and policies
• Applying Lean tools to identify waste and improve process flow

• Associate’s degree and 5 years’ experience supporting sales teams in manufacturing or life science industries
• Experience using CRM/ERP platforms (Salesforce and Epicor preferred)

To be considered for this Customer Service Representative opening in Sanford, please contact us using any of the methods below. We look forward to working with you!

Job ID: 5816041