heidi, Author at Manpower Maine

Author: heidi

Temporary Executive Assistant
Featured Jobs

Temporary Executive Assistant – Support Senior Staff at a Global Industry Leader!

Temporary Executive Assistant – Support Senior Staff at a Global Industry Leader!

Pay: $30 per hour
Schedule: Mon-Friday Days
Assignment Length: Approximately 3 months

We’re hiring an Executive Assistant to support a member of Senior Leadership at IDEXX, a highly reputable and innovative organization. This is a temporary 3-month assignment with a competitive pay rate of $30/hr.

Given the temporary nature of this role, we are only looking for highly experienced candidates that can hit-the-ground running with little to no handholding. This role is perfect for someone who thrives in a fast-paced environment, enjoys working closely with senior leadership, and has exceptional organizational and communication skills.

Typical Daily Duties:

  • Manage the Executive’s calendar, gatekeeping, and event planning
  • Coordinate travel arrangements and act as liaison between executives, board members, and staff
  • Plan and coordinate meetings, prepare presentations, and ensure timely follow-up on action items
  • Process expense reports and invoices, maintain databases, and oversee office organization
  • Lead administrative projects and foster team morale through monthly meetings

What We’re Looking For:

  • Bachelor’s degree or equivalent experience; project management experience
  • In-office presence required 5 days/week & flexibility to respond after hours
  • Strong calendar management, time management, and MS Office skills
  • Ability to anticipate executive needs and prioritize effectively
  • High level of professionalism and excellent interpersonal skills

To be considered for this Executive Assistant opening at IDEXX in Westbrook, please contact us using any of the methods below. We look forward to working with you!

Apply Online: See Below
Call/Text: “EA IDEXX” to 207-774-8258
Email: portland.me@manpower.com

Not sure if this is the right job for you? No worries! We have many other jobs available that you may be interested in—apply now to start a conversation.

Job ID: 5803694

Featured Jobs

Deputy Judicial Marshal in Central & Midcoast Maine

Deputy Judicial Marshal Opportunities in Central & Midcoast Maine

Pay: $20 per hour
Schedule: Monday–Friday, 1st shift | Full-time & Part-time
Assignment Length: Long-Term Temp & Temp-to-Hire

Are you an experienced law enforcement professional ready to step away from patrol? Retired and looking for a way to supplement your income? Or… someone early in your career seeking meaningful, community-based work? Consider becoming a Deputy Judicial Marshal in Central & Midcoast Maine.

These positions offer the chance to serve and protect in a calm, professional setting – without the stress of nights, weekends, or unpredictable shifts. We are actively recruiting for anticipated openings in Farmington, Belfast, Bath, and the surrounding areas.

What’s in it for you:

  • No nights, no weekends – ever!
  • Make a real difference in your community
  • Leave work at work – enjoy better work/life balance
  • Uniform allowance provided
  • Access to health, dental, and vision benefits

What you’ll do:

  • Ensure the safety of judges, jurors, court staff, and the public
  • Perform entry screening and maintain order in the courtroom
  • Stay alert and respond to security risks during proceedings
  • Patrol public areas of court facilities as needed
  • File reports and maintain clear records of incidents or arrests

What you bring:

  • Successful completion of the Maine Criminal Justice Academy Pre-Service Law Enforcement Training Program OR active Law Enforcement Officer Certification from another state
  • Prior law enforcement experience
  • High level of discretion with confidential information
  • Professional, calm, and observant demeanor

We’re always reviewing qualified candidates and encourage you to apply now – even if you don’t see a current opening in your area. Future positions are expected in courthouses across Central & Midcoast Maine.

Ready to learn more or apply? Let’s talk!

Apply Online: See Below

Email: augusta.me@manpower.com

Job ID: 5803477

Featured Jobs

Deputy Judicial Marshal in Southern Maine

Deputy Judicial Marshal Opportunities – Southern Maine

Pay: $20 per hour
Schedule: Monday–Friday, 1st shift | Full-time & Part-time
Assignment Length: Long-Term Temp & Temp-to-Hire

Are you an experienced law enforcement professional ready to step away from patrol? Retired and looking for a way to supplement your income? Or… someone early in your career seeking meaningful, community-based work? Consider becoming a Deputy Judicial Marshal in Southern Maine.

These positions offer the chance to serve and protect in a calm, professional setting – without the stress of nights, weekends, or unpredictable shifts. We are actively recruiting for anticipated openings in York, Cumberland County, and the surrounding area.

What’s in it for you:

  • No nights, no weekends – ever!
  • Make a real difference in your community
  • Leave work at work – enjoy better work/life balance
  • Uniform allowance provided
  • Access to health, dental, and vision benefits

What you’ll do:

  • Ensure the safety of judges, jurors, court staff, and the public
  • Perform entry screening and maintain order in the courtroom
  • Stay alert and respond to security risks during proceedings
  • Patrol public areas of court facilities as needed
  • File reports and maintain clear records of incidents or arrests

What you bring:

  • Successful completion of the Maine Criminal Justice Academy Pre-Service Law Enforcement Training Program OR active Law Enforcement Officer Certification from another state
  • Prior law enforcement experience
  • High level of discretion with confidential information
  • Professional, calm, and observant demeanor

We’re always reviewing qualified candidates and encourage you to apply now – even if you don’t see a current opening in your area. Future positions are expected in courthouses across Southern Maine.

Ready to learn more or apply? Let’s talk!

Apply Online: See Below

Email: portland.me@manpower.com

Job ID: 5803509

Featured Jobs

Event Staff – Flexible, Fun, & Fast-Paced Work!

Event Staff – Flexible, Fun, & Fast-Paced Work!

Attention job seekers! We’re now hiring Event Staff for per diem openings for our client in Bangor, Maine. These roles are perfect for anyone looking to earn extra money while working in an exciting, energetic atmosphere.

This is a great opportunity to work flexible hours in a fun, team-oriented environment while supporting a variety of local events. Positions include Cashiers, Concession Workers, Warehouse Support, Stand Support, and Lead Roles. Apply today!

Typical daily duties:

• Provide friendly customer service at events
• Handle cash or POS transactions accurately
• Support concession, warehouse, or stand operations as needed

What we’re looking for:

• Reliable and hardworking with a positive attitude
• Excellent communication and teamwork skills
• Ability to work in a fast-paced environment

To be considered for these Event Staff openings in Bangor, please contact us using any of the methods below. We look forward to working with you!

Apply Online: See below
Call/Text: ‘EVENTS’ to 207-942-6178
Email: bangor.me@manpower.com

Not sure if this is the right job for you? No worries. We have many other jobs available that you may be interested in – apply now to start a conversation.

Job ID: 5801975

Warehouse Shipping & Receiving Clerk - Presque Isle - Web
Featured Jobs

Warehouse Shipping & Receiving Clerk – Steady Weekdays, No Weekends

Warehouse Shipping & Receiving Clerk – Steady Weekdays, No Weekends

Attention warehouse professionals! We’re hiring a Warehouse Shipping & Receiving Clerk for a day-shift, Monday–Friday (7:00am–3:30pm) role with our client, a supportive operation offering consistency, teamwork, and long-term potential. This position pays $18+/hr (based on experience) and is temp-to-hire.

This is a hands-on warehouse role ideal for someone who enjoys variety, organization, and being a key part of daily operations—with no weekend work. Apply today!

Typical daily duties:

• Inspect and process incoming shipments accurately
• Label, route, and track materials; perform inventory and cycle counts
• Maintain records using internal systems and support production workflow
• Operate light warehouse equipment and maintain a clean, safe workspace

What we’re looking for:

• Shipping/receiving and inventory or cycle count experience
• Strong attention to detail, communication, and teamwork
• Reliability with a safety- and quality-focused mindset
• Experience with warehouse systems and equipment is a plus

To be considered for this Warehouse Shipping & Receiving Clerk opening in Presque Isle, please contact us using any of the methods below. We look forward to working with you.

Apply Online: See Below

Call/Text “PI SHIPPING” to 207-554-4376

Email: aroostook.me@manpower.com

Not sure if this is the right job for you? No worries. We have many other jobs available—apply now to start a conversation.

Job ID: 5801447

CNC Machine Loaders - Houlton - Web
Featured Jobs

CNC Machine Loaders – 10 Openings at Smith & Wesson!

CNC Machine Loaders – 10 Openings at Smith & Wesson!

Manpower is now hiring CNC Machine Loaders for Smith & Wesson in Houlton, Maine! We have 10 openings available on 1st and 2nd shift with a 2 days on / 2 days off schedule. These positions pay $16.61 per hour (day shift) and $17.61 per hour (night shift) and are temp-to-hire opportunities.

This is a great opportunity to join a respected employer, enjoy a balanced schedule, and gain valuable skills in a supportive environment. No experience required – training provided! Apply today!

Typical daily duties:

• Loading CNC machines and assisting in routine production tasks
• Performing basic inspections using gauges
• Moving parts and materials safely between departments

What we’re looking for:

• No experience required – training provided
• Basic computer and communication skills
• Ability to lift, bend, stand, push, and pull throughout your shift

To be considered for these CNC Machine Loader openings in Houlton, Maine, please contact us using any of the methods below. We look forward to working with you.

Apply Online: see below
Call/Text ‘HOULTON CNC’: 207-554-4376
Email: aroostook.me@manpower.com

Job ID: 5801524

Production Workers - Mars Hill Web
Featured Jobs

Production Workers – Earn While You Learn!

Production Workers – Earn While You Learn!

We’re hiring Production Workers for a client in Mars Hill with immediate openings on day and night shifts! This is a great opportunity to start a career in food production with a supportive employer. These positions pay $17.50–$19.50 per hour and are temp-to-hire.

Whether you’re new to production or have experience, this is a chance to learn new skills, grow your career, and be part of a team environment. Apply today!

Typical daily duties:

• Working in various areas of a food processing facility
• Monitoring production lines and ensuring product quality
• Operating food production machinery and warehouse equipment

What we are looking for:

• Physical ability to stand, lift, bend, and climb
• Dependable and reliable work ethic
• Willingness to learn and grow in production

To be considered for these Production Worker openings in Mars Hill, please contact us using any of the methods below. We look forward to working with you.

Apply Online: See below
Call or Text: ‘PI MARS’ to 207-554-4376
Email: aroostook.me@manpower.com

Job ID: 5800566

Latest News

Workforce Trends That Defined 2025 – And What They Mean for the Year Ahead

As we close the books on yet another year, we want to reflect on some of the standout workforce trends that we saw take shape in 2025. These trends have impacted the work we do and believe they’ll continue to play a significant role in what all business leaders and hiring managers will focus on in 2026 and beyond.

Of course, we can’t possibly capture all changes or questions about what these trends mean for your business in one simple post, but by spotlighting the biggest topics that are already making an impact on day to day operations, our hope is to give you a clearer sense of where the workforce is headed – and what opportunities and challenges may be on the horizon.

Pay Transparency Is the Expectation

While Maine hasn’t introduced pay transparency laws yet, 16 other states now require some level of wage disclosure in job ads. That movement has pushed major job boards -including Indeed – to automatically display estimated pay ranges in postings across the country. Even in states without requirements, employers are feeling the ripple effect.

What We’re Seeing

  • Broader starting wage ranges in job ads, as employers work to remain competitive and visible in search results
  • Greater access to real-time market wage data, giving HR and talent teams stronger evidence when building business cases for pay adjustments or compensation strategy updates

The Challenges

  • Standing out beyond pay: When everyone is listing ranges, employers must elevate what differentiates them – culture, career growth, stability, flexibility – without falling back on clichés. This often means revamping recruitment marketing to better communicate your true value proposition
  • An increase in pay-driven applications: More candidates are applying based solely on the posted wage rather than assessing skills or job fit. As a result, HR teams are seeing higher applicant volume but more screening work, as many candidates may not meet the actual job requirements

Balancing Big Data, AI, & Automation

Technology is power, but with power comes responsibility. Big data, AI, and automation continue to rapidly advance – transforming how organizations recruit, assess talent, streamline operations, and forecast future workforce needs all while organizations scramble to find out how to leverage technology and analytics without losing the critical thinking and ethical components that can only be achieved through human touch.

What We’re Seeing

  • More companies embracing and using AI in the recruiting & hiring process: from initial screenings to skill-based assessments, helping hiring teams move faster while reducing repetitive administrative tasks
  • Growing reliance on workforce analytics to understand turnover trends, talent availability, and compensation competitiveness
  • Maintaining a human first & last approach: where AI and automation is involved but humans drive the process, make final decisions, and refine processes to ensure the best possible results
  • Applicants using AI and automation for resume writing and applying to jobs

The Challenges

  • Data security pressures: As companies collect more candidate and employee data, they are responsible for safeguarding that information, managing consent, and complying with evolving regulations
  • De-personalizing the experience: Candidates can tell when messages and engagement is overly-automated and that can negatively impact their experience
  • Making sure great people aren’t missed: Since AI learns from past data, even small inconsistencies can lead to strong candidates being filtered out before anyone sees their true potential

Evolving Workforce Governance & Employer Obligations

Throughout 2025, workforce regulations kept evolving, from visa classifications to DEI guidance to statewide paid leave requirements. It’s a lot for employers to keep up with. But at the heart of these changes is something simple: making sure people are supported and workplaces remain fair, safe, and sustainable.

What We’re Seeing

  • Rising anxiety among business leaders: the pace and uncertainty of changes coupled with traditional business demands have created an environment where many feel like they are fighting to keep their heads above water vs focusing on growth
  • Thoughtful outcomes-focused approach to DEI: Employers are approaching DEI with greater intention – focusing on initiatives that genuinely support their people, rather than broad or symbolic programs. The emphasis is on clear communication, equitable hiring, transparent development, and building workplaces where everyone feels valued and able to thrive
  • Passage of state-by-state workforce legislation: such as Maine’s Paid Family and Medical Leave program and Report to Work laws

The Challenges

  • Keeping up with constant legislative movement: the lack of clarity, shifting timelines, and limited legal support – businesses are finding it increasingly difficult to plan and roll out these changes with limited organizational disruption
  • Operational adjustments and workforce planning: New leave programs and compliance requirements often require updates to policies, handbooks, staffing models, and scheduling
  • Ensuring clarity and consistency across multistate operations: For companies that may have parent organizations in other states, or hire in multiple states – keeping up with the nuances can get very complex
  • Supporting people through times of change: As policies shift, employees often have questions and employers must be ready to communicate with transparency, empathy, and clarity to ease uncertainty

Demand for Dynamic Workforce Models

As business needs shift quickly, more organizations are leaning on a mix of fulltime employees, temporary talent, contractors, freelancers, and project-based workers to stay responsive.

 

What We’re Seeing

  • More employers embracing blended workforce strategies, combining permanent staff with temporary, contract, and gig talent to fill skill gaps and manage fluctuating demand
  • Growing interest in ondemand, gig-work, and projectbased staffing, especially in industries navigating unpredictable workloads or expanding rapidly. This also impacts a growing group of candidates that require more flexibility and autonomy when it comes to their schedules
  • Greater appreciation for the value of specialized contingent workers, who can bring fresh expertise and keep teams moving without long onboarding cycles

The Challenges

  • Managing compliance and worker classification: As workforce models expand, so does the need to stay aligned with evolving labor regulations and clear distinctions between employee types
  • Willingness to rethink what you have always done: just because a staffing/scheduling model has worked “well enough” in the past – doesn’t mean that some creative adjustments couldn’t achieve results you dream of
  • Ensuring clarity in roles and expectations: Dynamic models require strong processes so work doesn’t become fragmented or unevenly distributed
  • Supporting managers through complexity: Leading teams with a mix of employee types requires new skills—from onboarding contingent talent effectively to ensuring everyone feels supported and engaged

At the heart of every business – no matter the trends, technologies, or economic shifts – are the people doing the work. The people at the center of your business are the reason results happen and organizations grow. That’s why it’s more important than ever to partner with a staffing provider who not only understands the latest workforce trends and navigates regulatory change but also puts people first.

And that’s exactly why businesses and job seekers continue to choose Manpower.

Whether you need support today or you’re planning for the future, we’re here – ready to listen, ready to adapt, and ready to deliver the talent and partnership you can count on.

Part-Time Sales Support
Featured Jobs

Part-Time Sales Support Admin – Great Midday Hours!

Part-Time Sales Support Admin – Great Midday Hours!

Pay: $20 per hour
Schedule: Monday-Friday 9a-1p (preferred)
Assignment Length: Temp-to-Hire

We’re hiring for a part-time Sales Support Admin position! This is an excellent opportunity for someone looking for a professional part-time gig (20 hrs/week, Monday–Friday, 9AM–1PM) with the potential for more hours as needs increase.

This position pays $20/hour and is Temp-to-Hire.

This role is perfect for someone who enjoys working as part of a team and wants to contribute to a growing organization. You’ll have the chance to take on additional responsibilities and learn new skills in a supportive environment.

Typical Daily Duties:

  • Enter daily customer purchase orders and proof for accuracy (items, prices, shipping instructions)
  • Print picking tickets and verify shipping/special handling instructions
  • Schedule and release blanket orders and back orders
  • Respond to customer requests for literature/samples and assist with order discrepancies
  • Answer phones, direct calls, and assist with product or application inquiries
  • Sort and post daily mail and handle other administrative tasks as needed

What We’re Looking For:

  • Responsible and mature attitude with a strong work ethic
  • Working knowledge of Microsoft Word & Excel
  • Desire to work as part of a team and accept additional tasks as needed

To be considered for this part-time Sales Support Admin opening in, please contact us using any of the methods below. We look forward to working with you!

Apply Online: See Below
Call/Text: “SALES” to 207-284-0595
Email: biddeford.me@manpower.com

Not sure if this is the right job for you? No worries! We have many other jobs available that you may be interested in—apply now to start a conversation.

Job ID: 5795973

Potential over pedigree
Latest News

Potential Over Pedigree: The Future of Hiring

Potential Over Pedigree: The Future of Hiring

by: Heidi Sawyer, Manager, Market Engagement - Manpower Maine

The greatest hiring challenge today isn’t a talent shortage — it’s tunnel vision. Too many organizations chase pedigree when they should be cultivating potential.

In defining what “qualified” looks like, companies often become so exacting that they overlook people who could excel in the role. Exceptional talent slips through the cracks not because it lacks ability — but because it lacks the “right” label.

The truth is: pedigree doesn’t predict performance — potential does. Strict degree or experience requirements not only vastly limit your talent pool, but they also often leave you missing out on some candidates that will not only succeed – sometimes excel – in moving your business forward.

Here’s how you can hire for potential without compromising on quality.

Screen Candidates In — Not Out

Shift your mindset

Traditional hiring tends to focus on weeding people out. But the future really belongs to companies that know how to bring the right people in — people who can grow, adapt, and learn as the world (and the work) keeps shifting around us.

A “screening in” mindset is about seeing what someone can do, not just where they’ve worked or what titles that they’ve had. It puts value on transferable skills, curiosity, grit, and real potential to grow. Yes, past experience matters — but in a world that’s always changing, it’s just as important to have people who can change right along with it.

When employers get clear about the skills and behaviors that truly lead to success — and hire based on those things instead of strict, ‘sounds-good-on-paper’ checklists — they discover a vast talent pool they might have otherwise overlooked.

This approach expands the talent pool in the US 15.9x according to a Recent LinkedIn study. This  improves diversity, and fuels retention. Hiring for potential means building the next generation of leaders, not just filling roles.

Distinguish “Essential” from “Added-Value” Skills

Many job descriptions are overloaded with “nice-to-haves” that masquerade as must-haves, resulting in longer hiring cycles, smaller candidate pools, and missed opportunities.

Start with outcomes. Identify the top three to five results that define success in the role — then work backward. What skills and competencies are truly essential to achieving those outcomes?

Define them in plain language — ditch clichés like “team player” or in favor of terms such as “Success in this role requires effective team work—you’ll work with others to protect quality, reach daily production numbers, and follow safe operating practices at all times.”

Go beyond the job posting. Talk with employees and leaders who understand what drives results on the front lines. Their input helps you see what truly matters in the role — and what’s just noise.
From there, take time to think about the real challenges someone in this job will face.

Then, look at the practical challenges that come with the job and what it really takes to handle them well. When you clearly distinguish what’s truly essential from what’s just “nice to have,” you create space for talented candidates who have the right abilities — even if their backgrounds don’t look traditional on paper.

Create a Structured Interview Rubric

Structure doesn’t box you in — it creates a fair playing field. What’s a rubric? Simply, it is a clear, structured scoring guide that covers what you are evaluating and how you’re evaluating it. They help maintain consistency by using a numeric anchored rating scale (1-5) which helps reduce unintended bias when evaluating candidates.

When building a rubric, begin by listing the necessary skills to succeed in this specific role that you will be evaluating:

For example, if you’re hiring a Customer Service Manager, you’re likely looking for things like:

  • Leadership: Scheduling, coaching, supporting the team, and performance management
  • Technology: Proficiency with Microsoft Office, Teams, SharePoint, and other CRM tools
  • Communication: The ability to motivate, handle tough conversations, and de-escalate situations with confidence
  • Problem Solving: Spotting errors, improving processes, and helping the team tackle technical challenges

Once you have identified all the skills you are looking for – what specific interview questions will you be asking? For example:

  • How do you handle scheduling conflicts between staff during peak demand? How was it resolved?
  • Can you share a time when you had to give someone tough feedback? How did you approach it, and what happened afterward? Would you change how you handled things at all?
  • Think back to a moment when a customer was really frustrated or upset. How did you handle the situation, and what helped calm things down?

Most scoring rubrics include a small comment box where interviewers can capture brief notes or standout quotes from a candidate’s response.

Don’t Guess — Assess

Anyone can claim they can do anything — but there is substantial power in evidence.

Validated assessments give you real, reliable data so you can make decisions you feel confident about — without relying on gut instinct or being swayed by someone’s résumé style or background. When you put candidates through the same assessments, you have an opportunity to compare ‘apples to apples’ – and this is a strong piece of data when making a hiring decision.

One thing to always keep in mind is that it is only one piece of data in the whole picture so the results should inform but not dictate your decision. Test anxiety is a widely accepted psychological phenomenon which can skew the results of employment-based skills assessments especially when the outcome can be substantial.

Hold Panel or Peer Interviews — Strategically

Panel Interviews

When done effectively, Multiple perspectives improve hiring decisions. In order for it to be done effectively, you need to ensure that everyone involved in interviewing is trained on the same criteria and knows how to apply it consistently.

When you include peers in the interview process you can gain insight from candidates that may not get shared with those that candidates view in positions of power. There is also something to be said about showing a candidate how you value staffs opinion on hiring matters, and it also helps peers become more invested in the success of the candidates that they select in the hiring process.

Pro Tip: To avoid unnecessary delays – and to keep candidates from disengaging – schedule all interviews for the same day if possible. Have back-up interviewers or virtual options available to prevent scheduling bottlenecks.

Leverage the Working Interview

No process — resumes, interviews, or assessments — reveals fit like real work.

Working interviews or temp-to-hire arrangements give both sides a chance to “test the waters” in a real work setting. Employers get to see how someone actually performs, how they mesh with the team, and how they handle day-to-day challenges. At the same time, candidates get a feel for the culture, the expectations, and what it’s really like to work there.

30–90 day working interviews are a winning strategy for top employers across Maine and the country. The key is decisive action: when you find a strong performer, make an offer quickly. Great talent doesn’t wait — and neither should you.

Discover how a Working Interview can transform your hiring process.

Manpower has been an industry leader in this proven approach for decades, helping businesses reduce risk, improve fit, and hire with confidence. Request your free staffing consultation to learn how you can leverage the power of working interviews to build a stronger, more dependable workforce.

The Takeaway

Choosing potential over pedigree doesn’t just help you find great employees — it helps you build a workforce that’s ready to move your company forward now and in the future. Companies that embrace this approach win on two fronts: they fill roles more quickly and they create workplaces where people stick around, keep learning, and grow their careers.

That’s more than good hiring practice — it’s how modern organizations stay strong and adaptable in a constantly changing world of work.

📚 References

American Psychological Association. (2022). Test anxiety: How it affects performance. APA Dictionary of Psychology & Research Summaries.

Campion, M. A., Campion, E. D., & Campion, M. C. (2023). Structured interviews: Best practices for improving reliability and validity. Journal of Applied Psychology.

Levashina, J., Hartwell, C. J., & Morgeson, F. P. (2022). The structured panel interview: Enhancing fairness and predictive validity. Personnel Psychology.

LinkedIn Economic Graph. (2023). Skills-first: How to build a skills-based organization.

McKinsey & Company. (2022). Taking a skills-based approach to building the future workforce. McKinsey Organizational Performance Practice.

Putwain, D. W., & Symes, W. (2022). Test anxiety and academic performance: A meta-analytic review. Educational Psychology Review.

SHRM. (2022). Using assessments in the hiring process. Society for Human Resource Management Talent Acquisition Research.

Smith, P. C., & Kendall, L. M. (2022). Behaviorally anchored rating scales: Development and application. In Handbook of Industrial and Organizational Psychology. (Original work published 1963)