Have you recently found yourself looking for work due to the closure of Barclaycard in Wilton? Do you have a solid work history focusing on providing exceptional customer service? If so, Manpower may have a great opportunity for you.

We’re currently partnering with the State of Maine to hire 45 experienced customer service professionals to help with the upcoming MaineCare expansion project. This project is slated to begin on April 1, 2019 and is expected to last through the end of the year. These full-time positions will be conveniently housed right in the Wilton CareerCenter. Keeping hardworking people from the surrounding area employed is important to both the State of Maine and Manpower.

If you want to know what people think about working with Manpower, here is what one of our proud associates, Brooke G, had to say: “Everyone at Manpower is friendly and helpful. This was my first time working with Manpower and they were great to work with”. Sounds good, right?

Let us tell you more.

Signing On To This Project – What’s In It For You

There are many benefits to signing on to this long-term project, here are a few:

– Steady, full-time work
– Convenient, Monday-Friday 8a-5p schedule
– Reliable weekly pay
– $15.26 per hour
– Nights and weekends off
– Work in a professional and supportive environment
– Access to insurance benefits
– Work close to home
– Excellent resume experience
– Access to over 5,000 free online professional skills training programs
– Access to ongoing career development services
– Referral Bonus Program

 

 What Will You Be Doing In This Role?

As a Customer Service Representative for this project you will be filling a very important role for the State of Maine. Here is a look at what you will be doing daily:

– Taking client calls and answering questions regarding eligibility
– Assisting clients with eligibility, reporting, and compliance requirements
– Following protocol for standard documentation management 
– Presenting routine factual process and program information to clients
– Providing clients with information on how to apply for benefits
– Verifying receipt of required documents from clients
– Providing information about various resources to clients
– Reporting any issues, challenges, or emerging trends to supervisors
– Working between multiple computer programs and software

What Will You Bring To The Job?

Your success and ability to thrive in your new role is important to us. To be considered for one of these positions, you’ll have the following skills and experience:

– Proven customer service experience
– Strong and professional oral and written communication skills
– Ability to comfortably navigate multiple computer systems and programs
– Experience following detailed instructions and procedures
– Ability to maintain strict confidentiality standards regarding sensitive information
– Strong attention to detail and quality management
– The ability to successfully complete a background check

Interested in applying? Simply forward your resume to auburn.me@manpower.com or click the link below to fill out our brief contact form and one of our team members will be in touch to talk about next steps. 

We look forward to hearing from you!